Logging into your Email for the first time

There are two methods of logging into email depending on your department/location.

Some will use the Outlook Application on their CRC provided devices and are located on CRC sites!

Others will use webmail such as any staff outside of the CRC domain or on non CRC sites!

Logging into the Outlook application (Onsite):

First you need to locate the Outlook App on your desktop and double click it.

Alternatively, you can press the windows key on your keyboard and search for outlook, then double click to open.

The first screen that appears will require you to enter your CRC email address and click connect:

This will redirect you to a CRC prompt requesting your password, enter your password, click the sign in button and then you will receive a window saying “your all set” click done:

Outlook will appear and tell you your account has been successfully set up and gives you the option to set up Outlook on your phone, if you require this also leave the box checked, click done:

Once you complete the steps above Office 365 will have detected that you logged into Outlook and will prompt for you to log into your “Office Apps” Click sign in, enter your email and password for the final time, click next:

Leave the tick box checked to allow the organisation to manage the device and click OK:

This will redirect you to a CRC prompt requesting your password, enter your password, click the sign in button and then you will receive a window saying “your all set” click done:

Outlook will appear and tell you your account has been successfully set up and gives you the option to set up Outlook on your phone, if you require this also leave the box checked, click done:

Once you complete the steps above Office 365 will have detected that you logged into Outlook and will prompt for you to log into your “Office Apps” Click sign in, enter your email and password for the final time, click next:

You have now completed setup for both your email in the outlook application and signed into office 365 for all your office apps (Word, Excel, PowerPoint)

Logging into webmail (Offsite):

This form of email is accessed by opening a web browser and going to:
https://portal.office.com

This will open a login screen:

Sign in with your CRC email address and password.

Click the Outlook icon on the left side:

You are now logged into your email!

Logging into email may ask you on the first attempt or if you are trying from outside the domain to setup 2 Factor Authentication (2FA).

Follow this guide to set up 2FA